WhatsApp voice
Talk, don't type.
Send Hamlet a voice note and any photos.
WhatsApp text
Type it out.
Send Hamlet a message and attach anything you need.
Dedicated email
Your own Hamlet inbox.
Send anything directly to your dedicated Hamlet email.
WhatsApp rule: You have 90 seconds to send your voice note and photos for one job. Hamlet bundles everything into one post. Allow around 4 minutes for your draft to appear in the Hamlet App before adding another job.
Top tip: Don't want to wait between jobs? Use email instead. Send as many jobs as you like, one after another. Hamlet queues and processes everything in order.
| What you want to do | Voice | Text | Trigger | Notes | |
|---|---|---|---|---|---|
|
Post about a job
Describe what you did. Hamlet does the rest.
|
✓ | ✓ | ✓ | None needed | Tell Hamlet what you did, where the job was and anything worth mentioning. Attach up to 3 photos and Hamlet brands them with your logo. No photos? Hamlet generates an on-brand image for you. Hamlet writes your post in your voice and sends it to the Hamlet App, ready for you to approve.Example:Installed a new consumer unit in a family home in Edinburgh. Full testing completed and certification provided. |
|
Before & after — turned into a branded poster
Two photos, one striking poster
|
✓ | ✓ | ✓ |
before after
📧 email
subject line WhatsApp start of message |
Send Hamlet a before and an after shot. It builds a striking side-by-side poster, branded with your logo — the content that gets people talking.Example:before after Garden transformation in Dunfermline. Old concrete slabs replaced with sandstone paving and new steps.Attach two photos, the before and the after, in the same message. |
|
Memes, built around your business
The light-hearted posts people actually share
|
✓ | ✓ | ✓ |
meme
📧 email
subject line WhatsApp start of message |
Send Hamlet the idea by voice note, message or email. It builds a branded meme that fits your trade and your audience.Example:meme When the customer says they've already tried fixing it themselvesNo photo needed. Hamlet generates the meme image for you. |
|
Promotional posters, built around your offer
Tell Hamlet about your offer
|
✓ | ✓ | ✓ |
poster
📧 email
subject line WhatsApp start of message |
Running a special offer? Tell Hamlet what it is and it'll build you a branded promotional poster to go with it.Example:poster Boiler servicing from £XX this month. Serving Edinburgh and surrounding areas.Attach one job photo. No photo? No problem, Hamlet creates one for you. |
Top tip: No trigger words needed — just describe the job naturally, as if you're telling a mate what you did. Hamlet works it out.
| What you want to do | Voice | Text | Trigger | Notes | |
|---|---|---|---|---|---|
|
Share your expertise
Say what's on your mind about your work
|
✓ | ✓ | ✓ |
think
📧 email
subject line WhatsApp start of message |
Say what's on your mind about your work. Hamlet turns your ideas into professional posts that showcase your expertise. No photo needed. |
|
Turn news into a post
Forward or paste any article, blog or newsletter — Hamlet writes an original post in your voice
|
✗ | ✗ | ✓ |
news
📧 email
subject line |
Paste or forward anything worth sharing — an article, blog or newsletter. Nothing is copied or quoted. Hamlet writes a fresh original post in your voice and sends it to the Hamlet App for approval.Subject line: news. Paste the full article or newsletter into the body. |
|
Share a webpage
Send a URL — Hamlet reads the page and writes a post inspired by the content. Your voice, your take.
Does not work with Facebook or X (login required)
|
✗ | ✓ | ✓ |
share
📧 email
subject line WhatsApp start of message |
Works with Reddit threads, news articles, blog posts, industry forums — any public webpage.Example:share https://www.reddit.com/r/smallbusiness/... |
Top tip: Attach an image to the email and Hamlet will use it. No attachment? Hamlet generates an on-brand image automatically.
| What Hamlet watches | Voice | Text | Status | Notes | |
|---|---|---|---|---|---|
|
Your website — new pages
Hamlet checks for new content on your site daily
|
✗ | ✗ | ✗ | Automatic | A branded post from your new page content — your actual words, your actual services. As soon as detected. |
|
Your website — existing pages
Hamlet cycles through every page on your site
|
✗ | ✗ | ✗ | Automatic | Fresh post from existing page content — keeps your services visible. Set during your onboarding call. |
|
Industry news feeds
Hamlet monitors relevant news for your trade
|
✗ | ✗ | ✗ | Automatic | A timely industry post connecting news to your business. Your chosen time, daily. |
Everything goes to your calendar first. Hamlet never publishes directly. Every post, whether you sent it in or Hamlet created it automatically, lands in your Hamlet App calendar as a draft waiting for your approval. You decide when it goes out, and whether you want it to repeat.
Top tip: Get the Lead Connector app on your phone — it's where everything in the Hamlet App lives. The sooner it becomes part of your daily routine, the easier everything gets.
| What you want to do | Voice | Text | Trigger | Notes | |
|---|---|---|---|---|---|
|
Add a contact Pro
Send a customer's details — Hamlet adds them to the Hamlet App ready for you to trigger a review request
|
✗ | ✓ | ✓ |
add contact
📧 email
subject line WhatsApp start of message |
Spelling matters — names and email addresses must be accurate.Example:add contact Sarah Connor, 07700 900123, [email protected], 14 Elm Street, Edinburgh, EH1 1AB |
|
Create an invoice Pro
Send customer details and job amounts — Hamlet creates a draft invoice in the Hamlet App for you to check and send
|
✓ | ✓ | ✓ |
add invoice
📧 email
subject line WhatsApp start of message |
Include full name, house number / street address and invoice details. Always include the address — it's the safest way to match the right contact, even if names are similar or spelled differently.Example:add invoice John Smith, 14 Elm Street — boiler service £180, full system flush £100 |
|
Add an estimate Pro
Send customer details and job amounts — Hamlet creates a draft estimate in the Hamlet App for you to review and send
|
✓ | ✓ | ✓ |
add estimate
📧 email
subject line WhatsApp start of message |
Include full name, address and job details. Always include the address — it's the safest way to match the right contact.Example:add estimate John Smith, 14 Elm Street — new bathroom suite £2,800, tiling £600 |
Need to add payment terms or tax? Edit the invoice in the Hamlet App before sending — all fields are editable. Not sure how? Ask via the support chat and we'll walk you through it.
Want to add Hamlet Pro? Explore Cloud and Hamlet Box options →
Top tip: Most questions are answered in this guide. If you can't find what you need, ask Hamlet AI and we'll take it from there.